LCSM10 Workbook 1: Value Statements
127 Pages

Writing Faith-Based Value Statements for Direction, Alignment, and Faithful Leadership
The LCSM10 Value Statements Workbook is the first volume in the Lucas Customer Satisfaction Model 10 (LCSM10) Workbook Series. This workbook is designed to help faith-based organizations, churches, Christian-led businesses, and leadership teams establish clear, biblically grounded value statements that serve as the foundation for vision, mission, culture, strategy, and policy.
 
Values are treated not as inspirational language, but as operating mandates that govern behavior, decision-making, accountability, and leadership direction. This workbook guides leaders through a disciplined, step-by-step process for identifying, evaluating, writing, and applying values that are both biblically faithful and organizationally effective.
 
Grounded in Scripture, leadership research, and real-world leadership experience, this workbook integrates biblical values with academically supported leadership principles. Readers will explore academic leadership values, biblical values, and integrated leadership values, learning how each shapes organizational health, alignment, and long-term sustainability.
 
Inside the workbook, leaders will find structured explanations, reflection questions, scoring exercises, real-world case studies, and practical applications designed to move values from theory into lived practice. The workbook is suitable for individual study or collaborative use by leadership teams and boards.
 
This volume focuses exclusively on values and is intentionally designed as the starting point of the LCSM10 system. Vision, mission, culture, strategy, and policy are addressed in subsequent workbooks to ensure proper sequencing and depth.
 
Ideal for:
• Churches and ministry leadership teams
• Faith-based nonprofits and organizations
• Christian-led businesses and founders
• Boards, elders, and executive leadership teams
• Leaders seeking clarity, alignment, and faithful stewardship
 
This workbook lays the foundation for all future LCSM10 work by answering the essential leadership question: Who are we, and what governs how we lead?